Your business is a resource for the community. The products and services that you provide are in high demand with local shoppers. Eventually, however, you will you need to grow your business, and that’s when the voices of your loyal customers can be the best marketing tool you have.
Customers want to help your business thrive. If you are consistently offering them outstanding service and attention, consumers will in turn want your shop to be successful. When a business is successful, the surrounding community is successful. By giving consumers a way to connect with your business through customer testimonials, you are offering them a voice to help your business grow.
You can create these opportunities for consumers to communicate with you by opening your digital feed to comments. Ask a question on your Facebook wall or Twitter feed to find out how your customers view you on social media. Create an email address that you can direct people to so they can share their stories and thoughts.
Recently, we created a website and made it available to our customers to share their experiences. We welcome you to leave a testimonial with us about your experience with our Wicked Local Media Solution products.
The opinions and thoughts of customers are important to every business. Their testimonials help you show that you are a trusted member of the community, and their insight will guide you to become a stronger resource for all local consumers.
Nick Pizzolato is the Marketing Content Manager at Wicked Local Media Solutions. For questions, topics for future blogs, or to share your favorite moment from the film “Back to the Future,” email him at firstname.lastname@example.org.